SERVICES
*Services offered a la carte & in custom packagesCommunity Audit
Assess your brand’s online presence, engagement, sentiment and overall reputation. Choose your style: comedy roast or constructive criticism.
Community Management
A community is like a garden. If you don’t tend to it, only weeds will grow.
Organic Outreach
Consumers don’t want to be talked at, strictly sold to, or feel used. Outreach humanizes your brand.
Surprise & Delight Programs
Keeping a current customer happy is cheaper than acquiring a new one. And this acquires more than one.
Influencer & Ambassador Programs
Consumers don’t want to be talked at, strictly sold to, or feel used. Outreach humanizes your brand.
Social Listening
Identify opportunities for creativecontent, customer service, product development, consumer research, etc.
Email Marketing
Growing community via email. You know, in case another app suddenly disappears.
User Generated Content
Influencers aren’t the only content creators that can successfully support brand. We can prove it.
Inclusive Brand Consulting
Reaching more customers in a unique way, the right way. Branch into the lucrative disability market.
Copy
Personality + Brand = $$$$$
Testimonials
Kate Handy, Brand Manager @ Mophie
“My team and I had the pleasure of working with Likeness on building a Community Management program, something that hadn’t existed at our firm before, and I can confidently say that her contribution was invaluable. From day one, Chelsea brought a level of professionalism, enthusiasm, and expertise that truly elevated our community engagement efforts.
Her ability to foster a welcoming and inclusive environment for our customers was a game changer for our socials. She consistently demonstrated exceptional communication skills, promptly addressing community concerns, and providing thoughtful, thorough responses that helped customers feel heard and valued. Chelsea also implemented creative and effective strategies that significantly increased community participation and engagement.
What stood out most was her proactive approach. Chelsea didn’t just manage the community; she actively sought out opportunities to enhance it. She developed engaging outreach strategy opportunities, facilitated meaningful discussions, and consistently provided insightful feedback that helped shape our channel direction. She was organized in her process and even created an effective reporting method for executives to review each month.
Working with Chelsea was an absolute delight. Her dedication, creativity, and positive attitude made a tangible difference, and I would highly recommend Likeness to anyone looking to strengthen and grow their community.